Give Boring-Ass Chores to Bots

No one likes repeating themselves but in reality service agents spend a lot of time doing exactly that. In this session I’ll be showing how to move website FAQs to chatbot functionality. Reducing the boring ass repetition for agents and delivering a faster interactive experience for your customers.
(h/t on title: Gavin Austin, Tech Writer for Trailhead)


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Ran on: March 22, 2019 Ashley Creech