You just got the new Salesforce admin job/project! Why not start with a big bang and review the licences in your contract. This could lead into great savings… and a big wow from your boss.
Normally, Salesforce AEs only sells full licences (Salescloud or ServiceCloud) to new clients. You can then opt for many strategies in order to get cheaper licences for users that don’t necessarily need the big licenses. In this session, you will learn the truths and I bet you’ll have many things to change on your Salesforce contract. In the end, it is best for everyone because you’ll get the most out of your investment in Salesforce.