Empowering Your (Power) Users

A system is only as strong as its users; in this session we will share best practices we have learned for training, engaging and empowering end users at the beginner, intermediate and advanced level as well as advocating for roles dedicated to delegated admins!

Whether you are just rolling out Salesforce, or have been training users for years, we think there is something new to learn for everyone!

Best practices include: 

  • Onboarding tips & tricks 
  • Ongoing training 
  • Assessing end user skills 
  • Investing users in the system 
  • Identifying & leveraging strong users


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Ran on: March 31, 2017 Cassie Supilowski